ArcticNetOps
ArcticNetOps
ArcticNetOps / Managed network services

The whole office network, properly managed.

From the perimeter to the patch panel, infrastructure stays secure, visible, and documented.

Firewall & security

Policy management, IPS/IDS, and segmentation between staff, guest, VoIP and IoT.

Switching & VLANs

Port and VLAN management, firmware lifecycle, spares planning.

Wireless

Secure staff Wi-Fi tied to your directory, isolated guest Wi-Fi, RF health reviews.

Secure connectivity

Encrypted site-to-site and remote-access VPN on your own gateways.

Monitoring & alerting

Health and availability monitoring for all managed equipment, with incident handling within the agreed service hours.

Config backup & change control

Every configuration versioned; every change reviewable and reversible.

Physical documentation

Rack, port and patch-panel mapping kept up to date, with your local IT or a third party on site.

Licence, lifecycle & security reporting

Renewal dates, support status, end-of-life and vendor security advisories for your equipment — reported ahead of time, for predictable budgeting and planned refreshes.

Optional services

ISP ticket handling

We open, follow up and escalate the ISP ticket for you.

5G backup & out-of-band access

An independent 5G link per site: your office keeps working when the main line fails, and we can still reach your equipment to fix it.

Extended service hours

Response outside business hours, as an add-on.

Wireless controller hosting

We host and manage your existing controller; the vendor's licensing still applies.

Wider-environment documentation

Documentation of systems beyond the network we manage.

DR test

Scheduled restore test of configurations and platform, with a report.