ArcticNetOps / Infrastructure / Platform
Trust & platform
The infrastructure behind your service.
We are a European company operating under EU law. The stack we run for you is enterprise-grade open-source software, hosted exclusively in EU/EEA data centres and operated by our own team: publicly audited code, no vendor lock-in, no hidden licensing overhead.
Monitoring & alerting
IPAM & source of truth
Ticketing & private chat
Config backup & change history
Logging & retention
Secure access (MFA, encrypted keys)
How we operate
We work to ITIL practice. Incidents are classified by impact and followed until they are resolved. Recurring faults are escalated to problem management and fixed at the root. Changes are planned by our engineers, scheduled with you, and carry a rollback path. The outcomes reach you in your tickets, your monthly report and your dashboards.
Private support chat
Talk to your engineer directly in our chat service. Messages and files stay on the servers we run.
