Your office network, properly managed.

From the perimeter to the patch panel, infrastructure stays secure, visible, and documented.

Firewall & security

Policy management, IPS/IDS, and segmentation between staff, guest, VoIP and IoT.

Switching & VLANs

Port and VLAN management, firmware lifecycle, spares planning.

Wireless

Secure staff Wi-Fi tied to your directory, isolated guest Wi-Fi, RF health reviews.

Secure connectivity

Encrypted site-to-site connectivity between your offices, on your own gateways. Capabilities depend on the gateway model and licensing you have — we confirm what is possible at discovery.

Monitoring & alerting

Health and availability monitoring for all managed equipment, with incident handling within your SLA.

Maintenance & upgrades

Firmware and software updates for all managed equipment, planned, tested in our lab where possible, scheduled with you and with a rollback path. Fixes for actively exploited vulnerabilities come first.

Config backup & change control

Configurations versioned and backed up. Changes follow an agreed process and have a rollback path.

Licence, lifecycle & security reporting

Renewal dates, support status, end-of-life and vendor security advisories for your equipment — reported ahead of time, so refreshes are planned, not forced.

Optional services

ISP ticket handling

We open, follow up and escalate the ISP ticket for you, engineer to engineer, backed by our WAN monitoring data. Fair-use limits apply.

5G backup & out-of-band access

An independent 5G link per site: your office keeps working when the main line fails, and we can still reach your equipment to fix it.

Extended service hours

Engineer response outside the standard service window, under a custom SLA priced per site.

Remote-access VPN

Secure remote access for your staff, terminated on your own gateway. Capabilities depend on the gateway model and licensing you have — we confirm what is possible at discovery.

Physical-layer documentation

Rack, port and patch-panel mapping, created with your local IT. Scoped and priced per site.

Wireless controller hosting

We host and manage your existing controller; the vendor's licensing still applies.

DR test

Scheduled restore test of configurations and platform, with a report. Included in Premium.

Projects

Migrations and design, hardware refresh, security and infrastructure audits, Wi-Fi surveys, new office setup. Scoped and priced per project.