Privacy policy

Who we are

ArcticNetOps is a service of ETERNAL VIGILANCE SRL, Sibiu, Romania (CUI 49834629, J32/657/2024). Contact: contact@arcticnetops.com.

This website

The contact form collects your name, company, email and message, used only to reply to you. We do not use tracking cookies or third-party analytics.

Client data

Network telemetry and authentication metadata from managed equipment are retained for a maximum of 90 days, used strictly for operational diagnostics, SLA reporting and security auditing, then automatically purged. Your business traffic does not pass through our systems.

Hosting

Our systems run in EU/EEA data centres. A sub-processor list and a data processing agreement are available to clients on request.

Your rights

You can request access, rectification or erasure of your personal data, or object to its processing, by writing to contact@arcticnetops.com.